Legal

Privacy Policy

Transparency is key to our relationship. Learn how we collect, use, and protect your data.

At Conxeptcubes Technologies, we take your privacy seriously. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website or engage with our services. It is prepared in compliance with the Data Protection Act, 2012 (Act 843) of Ghana.

By using our website or services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions, contact us at compliance@conxeptcubes.com.

01Information We Collect

Information you provide directly, including:

  • Full name and job title
  • Business email address and phone number
  • Company name and industry
  • Communication preferences
  • Messages, enquiries, or feedback you send us

Information collected automatically when you visit our website:

  • IP address and approximate location
  • Browser type and operating system
  • Pages visited and time spent on each page
  • Referring URL and device information

This technical data is collected through cookies and similar technologies. See Section 05 for details on how we use cookies.

We also receive information from third parties, such as publicly available sources or business partners, handled in accordance with this Policy.

02How We Use Your Information

We use your information to:

  • Respond to your enquiries and requests
  • Provide and improve our technology services
  • Schedule meetings, demos, or consultations
  • Send you updates about our services (where you have given consent)
  • Analyse how visitors use our website to improve its content and performance
  • Comply with applicable Ghanaian laws and regulations, including Act 843
  • Enforce our Terms of Service and protect our legal rights

We do not sell, rent, or trade your personal information to any third party for their own marketing purposes.

03Sharing Your Information

We share your information only in the following circumstances:

Service providers — Carefully selected technology partners who process data on our behalf under written agreements with equivalent data protection obligations.
Professional advisers — Legal, financial, or compliance advisers where strictly necessary and subject to confidentiality.
Legal obligations — Where required by Ghanaian law, court order, or a lawful request from the Data Protection Commission.
Business transfers — In the event of a merger or acquisition, with notice provided before your data becomes subject to a different policy.

04Information Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, destruction, alteration, or unlawful disclosure. These include:

  • Encryption of data in transit (TLS) and at rest (AES-256)
  • Role-based access controls and multi-factor authentication
  • Regular security reviews and staff training
  • Documented incident response procedures

If a personal data breach occurs that is likely to affect your rights, we will notify you and the Data Protection Commission as required by Section 31 of Act 843.

05Cookies

Our website uses cookies to improve your experience and understand how visitors use our site. We use:

Essential cookies

Required for the site to function.

Analytical cookies

Help us understand visitor behaviour in aggregate.

Preference cookies

Remember your settings and choices.

Marketing cookies

Used only where you have given consent.

You can manage cookie preferences through your browser settings or any consent banner on our website.

06Data Retention

We retain your personal information only for as long as necessary:

Enquiries and correspondenceUp to 24 months from last contact
Client and contractual recordsDuration of engagement plus 7 years
Website analyticsUp to 36 months in aggregated form
Marketing preferencesUntil you withdraw consent or request deletion

When data is no longer required, it is securely deleted or anonymised.

07Your Rights

Under the Data Protection Act, 2012 (Act 843), you have the right to:

Access

Your personal information we hold.

Correct

Any inaccurate or incomplete information.

Request deletion

Where there is no overriding legal basis to retain it.

Object

To processing where not required by law or contract.

Withdraw consent

At any time where processing is based on consent.

Lodge a complaint

With the Data Protection Commission of Ghana.

To exercise any of these rights, contact us at compliance@conxeptcubes.com. We will respond within 40 days as required by Section 35(10) of Act 843.

08International Data Transfers

Where personal data is transferred outside Ghana, we ensure appropriate safeguards are in place in accordance with Section 30(4) of Act 843 and the ECOWAS Supplementary Act on Personal Data Protection.

09Children's Privacy

Our website and services are intended for business professionals and are not directed at children under 18. We do not knowingly collect personal information from children. Contact us at compliance@conxeptcubes.com if you believe we have done so.

10Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the effective date below. For material changes, we will provide notice through our website or by email.

11Contact Us

If you have any questions about this Privacy Policy or how we handle your data:

Email: compliance@conxeptcubes.com